Ofgem is introducing a new code of conduct which will be binding on all household energy suppliers
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Ofgem said voluntary rules designed to protect struggling households could become compulsory, under new proposals ann...
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Court officials discussed proposals to 'streamline' the process used by energy firms and their agents to force their ...
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A four-month investigation by i revealed how courts were granting hundreds of the warrants to firms’ debt agents in a...
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i’s long-running investigation exposed how families have been forced onto prepayment meters
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The code will be legally enforceable and will also cover the remote switching of smart meters to prepayment, i unders...
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Many customers with prepayment meters are vulnerable and live in fuel poverty, meaning the price discrepancy hits the...
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Ofgem is facing criticism after its chief executive acknowledged in a letter to suppliers that unrecoverable debts ‘m...
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An investigation by i found courts had granted hundreds of thousands of warrants letting companies break into homes t...
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Prime Minister's reshuffle means fifth housing minister in 12 months, sparking anger over failure to grip housing crisis
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There are parallels with the 90s when water companies were banned from forcibly disconnecting customers - measures to...
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The Business Secretary said he was 'appalled' to hear that vulnerable customers struggling with their bills have had ...
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