Tag: VOC
about 3 years ago
thestar.com

Milton jail reports outbreak of COVID-19 variant of concern

“We are in a race against time,” said John Struthers, the president of the Criminal Lawyers’ Association, over the ri...

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almost 4 years ago
peoplemetrics.com

The 3 Most Valuable Types of VoC Alerts

VoC alerts allow companies to recover lost customers, recognize star employees and generate new leads. Taking action ...

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almost 4 years ago
peoplemetrics.com

Recover Alert Management - Centralized vs. Decentralized Approaches

Recover alerts are the core of any advanced VoC program. Let’s talk about the two primary strategies companies use to...

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about 4 years ago
peoplemetrics.com

Closing the Loop on Alerts Provides Immediate ROI. Get It Right!

Immediately following up & resolving customer issues is reason enough to invest in VoC. That's why many companies do ...

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over 4 years ago
peoplemetrics.com

The One Relationship That Determines The Success of Your VoC Program

No matter how talented you are as a customer experience professional, you need a team to create a world-class VoC pro...

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